RETURNS:
Please call us for instructions before returning any product. Normally there is
no charge for returning an item to us. We want you to feel confident that you
will be treated right. We do reserve the right though to charge a small return
percentage (up to 15%). Shipping charges are not refundable. If you ever feel
that that you have not been treated right, please let us know we will do our
best to make it right.
EXCHANGES:
WE GUARANTEE ALL OF OUR PRODUCTS FOR 1 YEAR from the date that your item
was purchased, against defects in material, craftsmanship, or normal wear. We
will replace products free of charge with the same item or one of equal or
greater value if they meet the conditions of this guarantee.You will need to
send the product back to us, please call us for details, (516) 644-5966 or reach
us on Skype at HirschSupport1.
RETURNED CHECKS: Returned checks are subject to a $30 fee.
SHIPPING: For as many items as you purchase together!
USPS Shipping: underweight or smaller packages may be sent first
class,and some packages at our discretion.
INTERNATIONAL ORDERS (NON USA): Due the the high incidence of credit card
fraud from certain areas of the world, we may ask you to purchase your item with
a service that we use know as Bidpay, www.bidpay.com. We regret this state of
affairs, but it keeps both us and you safe, please email us for details, or
place your order and we will contact you if necessary.
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